FAQs

FAQs

CUSTOMER SERVICE

I am inquiring about requesting a donation from your company. How do I do that?

I can’t seem to reach anyone when I call. What do I do?

Do you issue refunds?

NON-TOXIC PRODUCTS

My pet and/or child ate one of your products! Are all of your products non-toxic?

Are your paints safe to use?

ALLERGY CONCERNS

What if I have a reaction to your paints?

Do your products contain any food allergies?

How do I obtain the Safety Data Sheet for your products?

PRODUCT USE QUESTIONS

Do you have any suggestions for face paint removal?

Can your craft sticks be used for food?

How can I find tutorials on how to use your products?

PRODUCT ISSUES

There are components missing from my kit. What should I do?

My instructions are missing from the box.  I lost my instructions. What do I do?

I have a defective product and it did not come out right. How can I get a replacement?

I have not received my replacement. When can I expect to receive my package?

WHERE TO BUY & SALES

Do you have a catalog of your products?

What stores can I find your products?

I ran across your products at my local store and I love it.  Where can I buy more?