Job Description:
Position Overview:
As an Instruction Creative Writer, you will work directly with the Merchandising & Product Development Teams to create and enhance copy across all of our products.
Responsibilities:
- Collaborate with key members of the Merchandising & Product Development teams to develop creative compelling copy for instructions
- Participate in creative brainstorm sessions to identify areas of improvement in existing copy
- Create instructional templates for a variety of products, then execute or build out SKU specific instructions for new items as they are prepared for production
- Review and compare instructional information against provided images, diagrams and graphic support
- Determine the needs of the end-user with a consumer-centric mindset to ensure all copy is easy to read, understand and follow
- Proofread and test instructions in hands-on way through using the product to ensure ease of understanding
- Interface with customer service and compliance team members on current state of specific product issues relating to copy, instructions, call-outs and more
Job Requirements:
Skills and Qualifying Experience:
- 2-3 years of copy writing experience
- Strong written & verbal communication skills a must
- Excellent editing, proofreading and grammar skills a must
- Instructional and technical writing experience a plus
- Experience with kids and tween products a plus
- Exemplary at market research and analysis
- Detail-oriented with the ability to work in a fast-paced environment
- Excellent time management skills and ability to meet deadlines
- Ability to work with cross-functional teams including marketing, merchandising, compliance and customer service
- High energy, strong work ethic and drive
- Openness to accept constructive critique
- Team player
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